Telos Systems supplies a standard Warranty which covers "the Products," which are defined as the various audio equipment, parts, software and accessories manufactured, sold and/or distributed by TLS Corporation, d/b/a Telos Systems (hereinafter "Telos Systems").
With the exception of software-only items, the Products are warranted to be free from defects in material and workmanship for a period of one year from the date of receipt by the end-user. Software only items are warranted to be free from defects in material and workmanship for a period of 90 days from the date of receipt by the end-user.
The terms and conditions of Telos Systems’ warranty in effect at the time of shipment shall apply.
In order to invoke this Warranty, notice of a warranty claim must be received by Telos Systems within the above-stated warranty period and warranty coverage must be authorized by Telos Systems. Notice of a warranty claim may be made orally by telephoning Telos Systems at (216) 241-7225 or in writing sent by facsimile to +1 (216) 241-4103 If Telos Systems authorizes the performance of warranty service and if Telos Systems will be performing the warranty service, the defective Product must be delivered, shipping prepaid, to: Telos Systems, 2101 Superior Avenue, Cleveland, Ohio 44114, USA If Telos Systems authorizes the performance of warranty service and if it authorizes another entity to perform that warranty service, the Product must be delivered, shipping prepaid, to that entity, whose address will be provided by Telos Systems.
Telos Systems (or its designee) at its option will either repair or replace the Product and such action shall be the full extent of Telos Systems’obligation, and buyer’s sole remedy, under this Warranty.
After the Product is repaired or replaced, Telos Systems (or its designee) will return it to the party that sent the Product and Telos Systems will pay for the cost of shipping.
Telos Systems will have no responsibility under this Warranty for any Products subject to: Acts of God, including (without limitation) lightning; improper installation or misuse, including (without limitation) the failure to use telephone and power line surge protection devices; accident; neglect or damage.
Telos Systems’ dealers are not authorized to assume for Telos Systems any additional obligations or liabilities in connection with the dealers’ sale of the Products.
EXCEPT FOR THE ABOVE-STATED WARRANTY, TELOS SYSTEMS MAKES NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).
In no event will Telos Systems, its employees, agents or authorized dealers be liable for incidental or consequential damages, or for loss, damage, or expense directly or indirectly arising from the use of any Product or the inability to use any Product either separately or in combination with other equipment or materials, or from any other cause.
Telos products are to be used with registered protective interface devices which satisfy regulatory requirements in their country of use.
